No returns will be accepted without contacting our customer service department for a Return Goods Authorization number. (RGA)
Unused, unopened products may be returned within 30 days of purchase for a full refund of the purchase price. You will need to return the item to our warehouse and packaged to ensure the item is delivered damage free. If your purchase included free shipping the outbound shipping charges will not be refunded.
Opened and operated products cannot be returned. If you are experiencing performance issues with your equipment, it must be returned to the address listed below for warranty repair. Before you return the equipment to the SeeDevil™ service center, please contact us for assistance. We will help you troubleshoot any issue you are having and help find you a solution. If you have questions on which power product to purchase, you may call us at 877-659-5476 M-F 6:30AM to 3:30PM excluding holidays.
DO NOT RETURN ANY ITEMS WITHOUT A RETURN GOODS AUTHORIZATION NUMBER ISSUED BY SEEDEVIL.
Return Address
SeeDevil Returns
970 Reece St.
San Bernardino, CA 92411
USA
FREIGHT DAMAGESeeDevil™ takes great care to ensure your power product purchase will arrive damage free. We custom pack all our shipments to reduce damage that may occur in transit. All of our UPS shipments are professionally packed to protect the product inside the factory box, while all LTL shipments are strapped to a pallet, and wrapped to protect the contents while shipping.
Visible or suspected freight damage must be documented at time of delivery. Take time to inspect your shipment while the driver is with you. If damage is suspected, you must inform the carrier and list damage on the shipping manifest. Contact our customer service department immediately to process a damage report.
Hidden freight damage purchases must be reported to our customer service department as soon as possible. We will work with you to field repair the product, or make arrangements to have the item shipped back to us at no cost to you.