Below You will find a number of our most frequently asked questions.
1. What does the display on my charge controller tell me?
All Zamp Solar charge controllers (except for our 8-Amp charge controller) have a large digital display that shows you the following information:
2. How do I install your Omni-Mount Feet (ZS-MF-US)?
Installation is actually
simple. Follow the link below to find step-by-step installation instructions. Link To Instructions
3. Can I connect two charge controllers to the same battery bank (e.g. combine a roof mount system and a portable kit)?
Yes, two independent charge controllers can be connected directly to the battery as long as both controllers are set to the same battery type.
The charge controllers will not
work properly if wired in series, one to the other.
4. Is the solar port reverse polarity?
No, but they are different from other brands of solar ports because all of our SAE plugs are polarity-protected for safety reasons. That means the positive pin on all of our SAE plugs is set back and covered to prevent accidental contact that could damage your panel, short your battery, or give you a pretty nasty shock. So, because of the polarity protection on our plugs, Zamp Solar ports are only compatible with Zamp Solar SAE plugs.
5. What does the b01/601 error on my charge controller mean?
This common error code means the charge controller can’t see the battery bank. The most common cause of this is a bad connection between the charge controller and the battery bank. We put together this handy trouble shooting document to help you fix it.
Still can’t get it? Contact us
now and we’ll do what we can to help you.
6. Why are your portable kits more expensive than the other brands on the market?
Solar is an investment… buy it once and buy it right. As the saying goes: you get what you pay for.
7. Why isn’t my solar system charging my battery?
When a solar system isn’t working, the most common culprit is a wiring problem. Our trouble shooting document can help you identify the disconnect and get it fixed. If you’re still having issues, please contact us for further assistance.
8. What batteries should I use?
Any type of 12-volt deep cycle
battery (lithium, gel, AGM, conventional lead-acid (wet), and calcium) will
work with your Zamp Solar system. If you choose to go with two 6-volt
batteries, make sure that you use two of them wired in series to create a 12-volt
9. What size kit do I need to power my RV?
Everybody’s needs are different, but we can certainly provide some insight into what size solar kit typically works for various sizes of RVs. Check out our Solar Sizing Chart to see which of our kits might work best for you.
If you have further questions,
please feel free to contact us.
10. I have a Zamp Solar Ready sticker on the side of my RV, what does that mean?
If an RV is “solar ready,”it means that the RV came pre-wired for our solar products with either a 3-port roof cap, a single port roof cap, or a side-wall port. However, each manufacturer does it slightly differently—some include full wiring, while others only wire from the roof to the batteries.
Still have questions? Feel free to contact us if you need more help figuring out what products will work with your solar ready RV.